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Six projects, and what actually happened

Reviews tell you we're good to work with. These tell you what changes. What state the organization was in, what we did, and how long it took.

13 case studies

R2v3 · Core, Appendix A, B and C From nothing to certified in under six months A fast-growing electronics recycler losing enterprise bids on a single clause: certified downstream vendors only 30+Controlled documents built from scratch Read the project → R2v3 · Scope extension Adding two appendices without a resubmission A global ITAD and electronics recycler with R2v3 already in hand, looking to cover more ground under the same certificate 7Documentation gaps closed for scope extension Read the project → R2v3 + ISO 9001 + 14001 + 45001 Four certifications, one system, one audit cycle A growing ITAD and asset recovery facility that chose to pursue four standards at once rather than one at a time 4Certifications pursued simultaneously Read the project → R2v3 + ISO 9001 + ISO 27001 Three standards under one system, for a team of five A lean ITAD brokerage whose entire business rests on being trusted with other people's data-bearing equipment 3Standards under one integrated management system Read the project → ISO 9001:2015 · Full implementation From no system to first-time certification An electronics refurbisher with enterprise ambitions and nothing on paper to back them up 14Compliance gaps closed pre-audit Read the project → ISO 9001:2015 · Internal audit The audit a certified company could not do itself A multi-site project management firm, long certified and stretched too thin to audit itself 3Nonconformities identified and root-caused Read the project → ISO 9001:2015 · Auditor training Building audit capability instead of dependency The North American plant of an international specialty metal powders producer, done paying outsiders to audit it 1Qualified internal auditor developed in-house Read the project → ISO 9001:2015 · Implementation and maintenance Quality in a business that runs on velocity A steel service center where the sales floor sets the pace and the phones never stop 4 yrsContinuous engagement since late 2022 Read the project → ISO 9001:2015 · Certification Quality credentials for the government marketplace An imaging and office technology supplier competing for federal and state contracts on more than price 5 yrsRelationship: 2021 build, 2026 return Read the project → ISO 9001:2015 · Process-based QEMS A one-page process map instead of a clause-by-clause manual The North American arm of a European industrial machinery group, building cleaning systems one custom project at a time 4Core process families documented end to end Read the project → ISO 9001:2015 · Long-term maintenance Five years of a system that keeps improving A wire EDM job shop cutting to ten-thousandths, with no quality department and no interest in building one 5 yrsMaintenance program running since 2021 Read the project → ISO 9001:2015 · System modernisation Modernising a quality system built in 2008 A batch chemical manufacturer of adhesives and sealants, certified for years on a system that had quietly aged out 60+Legacy forms reviewed and archived Read the project → ISO 9001:2015 · Certification Certification for the automotive supply chain An ITAR-registered automotive supplier feeding OEM vehicle programs on a schedule that forgives nothing 15 mo.Kickoff to certification audit preparation Read the project →

Nothing in that lane yet.

How we present these

Anonymised unless you say otherwise

We don't name clients without written permission, and plenty prefer not to be named. Certification work touches audit findings and customer contracts. "A 40-person electronics recycler in the Midwest" carries the same weight as a company name and creates no awkward conversations.

Where a client is happy to be named, they usually also join the Certified Client Recognition Program.

Numbers we don't publish

We don't quote a pass rate. Certification decisions are made independently by the certification body, and a consultant advertising a percentage is claiming credit for someone else's judgement.

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Most engagements start with someone describing a problem that sounds a lot like one of the above. Thirty minutes, free.

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